Sena Studio | Branding + Web Designer

Privacy Policy

Terms & Conditions

Please note that by making a payment you are agreeing to the terms and conditions as set out below.*

This is necessary information that you need to know before you make a payment:

1. In the initial consultation and discussion, you will be briefed on the process and can outline your specific requirements and ask any questions.

2. You will need to pay a deposit of 50% of the total amount before any work is undertaken. Once payment has been received, an invoice will be sent to you confirming your deposit. Please note that this deposit is non-refundable.

3. The first draft will be created according to the specifications outlined and agreed during the initial consultation and contract. Once complete, this will be sent out by the agreed deadline. This is the pattern that the subsequent drafts will follow.

4. For logo and branding packages there is a limit of three iterations included in the price. Any further revisions will be billed according at an hourly rate which will be included in the final invoice.

Late Payment Policy

You will receive an invoice a week before payment is due. If the payment is not paid at the agreed time, you will be given a  grace period of 3 days to fulfil the payment in full. Payments not received on or before the 3rd day (Includes weekends and holidays) will incur a £50 late fee. An additional late fee of £10 per day will incur for payment delinquency on every day following the 3rd day. You have the right to suspend our services at any time, however the deposit fee and any cost associated with the project is nonrefundable. No services will be rendered until payment and late fees are paid in full.

*These terms may vary slightly depending on circumstances and individual needs. In this case, further information will be provided to clients via email, video or phone. Any amendments to the initial consultation plan can be added during the design process.

Privacy Policy

This privacy policy sets out how Sena Studio uses and protects any information that you give us when you use this website.

We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

We may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy was last updated on 15th December 2017.

What we collect

We may collect the following information:

·      name and job title

·      contact information including email address

·      demographic information such as postcode, preferences and interests

·      other information relevant to customer surveys and/or offers

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

·      Internal record keeping.

·      We may use the information to improve our products and services.

·      We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided. 

·      From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.


We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

·      whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes

·      if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

We welcome any questions, comments or requests regarding this privacy policy which should be addressed to